Terms & Conditions

Please carefully review these terms and conditions of use prior to accessing, utilizing, or acquiring any materials, information, products, or services. By accessing the GOVOYGO website, mobile application, tablet application, or any other feature or platform associated with GOVOYGO (collectively referred to as "Our Website"), you consent to be bound by these terms and conditions ("Terms") as well as our Privacy Policy. Should you not accept all of these Terms, you are prohibited from using Our Website. In these Terms, the terms "we", "us", "our", and "GOVOYGO" refer to GOVOYGO Software Corporation, while "you" and "your" pertain to you, the user of Our Website.

THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND A WAIVER OF YOUR RIGHT TO ENGAGE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT.

We reserve the right to amend these Terms for any reason at any time by posting a new version on Our Website; such modifications do not impact rights and obligations that were established prior to these changes. Your ongoing use of Our Website after the posting of modified Terms will be governed by the Terms that are in effect at the time of your Indiage. We encourage you to periodically review these Terms for any updates. If you disagree with any provision of these Terms or any future modifications, or if you become dissatisfied with Our Website in any manner, your sole remedy is to promptly cease using Our Website.

1. We Do Not Sell Travel Products

Our Website serves as a travel search engine. GOVOYGO neither provides, owns, nor controls any of the travel services and products accessible through Our Website, including flights, accommodations, packages, or travel insurance (collectively referred to as the "Travel Products"). These Travel Products are owned, managed, or made available by third parties (referred to as the "Travel Providers"), either directly (for instance, an airline) or as an agent (such as an online travel agency). The responsibility for the Travel Products lies with the Travel Providers. The terms and privacy policies of the Travel Provider apply to your booking, and it is essential that you agree to and comprehend those terms. Additionally, the terms set forth by the actual travel provider (airline, hotel, tour operator, etc.) govern your travel, necessitating your agreement to and understanding of those terms as well. Any interaction you have with a Travel Provider accessed through Our Website is at your own risk; GOVOYGO assumes no responsibility for any issues that may arise with your booking or during your travel.

The presence of a Travel Product or Travel Provider on Our Website does not imply, suggest, or constitute a recommendation by GOVOYGO for that Travel Product or Travel Provider, nor does it indicate any sponsorship or endorsement of GOVOYGO by such Travel Provider, or any affiliation between such Travel Provider and GOVOYGO.

GOVOYGO provides content, including pricing information, sourced from or provided by Travel Providers. GOVOYGO is not liable for the accuracy, timeliness, or completeness of this content. Given that GOVOYGO lacks control over the Travel Products and does not verify the information uploaded by the Travel Providers, we cannot guarantee the prices shown on Our Website. Prices are subject to constant change, and additional fees (such as payment fees, service charges, checked luggage fees, local taxes, and other charges) may apply. Therefore, it is advisable to confirm that the price requested for a booking aligns with your expectations. More details can be found here. Additionally, some Travel Products may be offered in a different currency than the one you have selected or preset for displaying search results. Our currency conversion is intended for informational purposes only and should not be considered accurate or real-time; actual rates may differ, and your payment provider (such as your credit card company) may impose conversion fees and apply the currency rate from a different date.

2. Booking through GOVOYGO

If you make a reservation via Our Website for Travel Products, that reservation is established with the Travel Provider specified on the booking page, and Our Website merely serves as a user interface. Consequently, GOVOYGO bears no responsibility for the reservation or the Travel Product, as GOVOYGO is not involved in crafting the description of the Travel Product, determining the price and any associated fees, or in supplying the Travel Products that you reserve. Should you encounter any issues or disputes regarding your reservation and/or the Travel Product, you agree to address and resolve these matters directly with the Travel Provider and not with us.

3. Intellectual Property

We, along with our corporate affiliates, the Travel Providers, and other licensors, hold ownership of all text, images, software, trademarks, service marks, and other materials found on Our Website, excluding User Content. You are prohibited from copying or transmitting any of the materials unless it is for your personal, non-commercial use. All copyright, trademark, and other proprietary rights notices displayed on Our Website must be included on any copies you print. Other non-GOVOYGO product, service, or company designations on Our Website are the property of their respective third parties and may be referenced on Our Website solely for identification purposes. For more comprehensive information regarding such designations and their registration status, you should reach out to the appropriate third party. Your access to and use of Our Website does not confer upon you any license or right to utilize any of the marks featured on Our Website.

4. Use of Our Website

You are permitted to use and register as a user of Our Website or Trips only if you are at least 18 years old and capable of entering into binding agreements. Upon becoming a registered user or making a booking that results in the establishment of a Trips account, you are accountable for safeguarding the confidentiality of your passwords, login credentials, and account details. You will bear responsibility for all activities conducted on Our Website by you, anyone utilizing your password and login credentials (with or without your consent), and anyone you permit to access your travel itineraries. All information you provide to us must be precise and current. Should any of your information change, you are required to update it immediately. If you suspect that your account is no longer secure (for instance, due to loss, theft, unauthorized disclosure, or use of your information or the computer or mobile device used to access Our Website), you must swiftly change any affected Personal information.

If you choose to receive messages or other communications from Our Website directly on your mobile device, you are entirely responsible for keeping us informed of your current phone number, as well as for updating to the latest version of the mobile application, and for any charges incurred from receiving such messages. We will not be held liable for information sent to a device linked to your outdated mobile phone number or for using an outdated mobile application. Should you install any software or enable any service that retains information from Our Website on any mobile device or computer, it is your responsibility, prior to transferring or disposing of such device, to eliminate your information or otherwise disable access to such software or service to prevent unauthorized access to your information or account.

You are permitted to utilize Our Website solely for the purpose of searching for authentic travel deals; any use of Our Website to create false, fraudulent, or speculative reservations, or to make reservations in anticipation of demand, is strictly prohibited. By accessing Our Website, you consent to adhere to the applicable laws of the United States as well as those of your own country, which include regulations concerning the export of technical data.

Furthermore, you agree not to engage in any of the following actions without obtaining prior express written consent from GOVOYGO:

(i) access the site through any manual or automated means for purposes other than personal use or for the inclusion of GOVOYGO pages in a search index. The use of any automated systems or software to extract data from Our Website (commonly referred to as "screen scraping"), whether for commercial or non-commercial purposes, is strictly forbidden;

(ii) infringe upon the restrictions outlined in any robot exclusion headers present on Our Website or circumvent any other measures implemented to restrict or limit access to Our Website;

(iii) create deep links to any section of Our Website for any reason;

(iv) refrain from utilizing any device, software, or routine that disrupts or seeks to disrupt the normal functioning of Our Website, nor take any actions that place an excessive burden on our computer or network infrastructure;

(v) avoid reproducing, duplicating, copying, selling, trading, reselling, or exploiting Our Website;

(vi) do not employ any feature of Our Website for purposes that are illegal, harmful, or otherwise deemed objectionable or inappropriate by us;

(vii) refrain from posting or distributing any content on Our Website that infringes upon the rights of any third party or contravenes applicable laws;

(viii) do not use Our Website to gather or retain personal information about others;

(ix) avoid using Our Website for any commercial endeavors; or

(x) do not transmit any advertisements or promotional content on Our Website.

We reserve the right, at our sole discretion, to suspend, terminate, or limit your access to any or all components of Our Website at any time, without prior notice or liability. Additionally, you always have the option to delete your account here.

You also agree not to:

• Circumvent, disable, or otherwise interfere with security-related features of Our Website or features that prevent or restrict the use or copying of any content, or enforce limitations on the use of Our Website or any content on the Website;

• Impersonate any individual or entity, or otherwise misrepresent Your association with any individual or entity;

• Intentionally or unintentionally breach or encourage others to breach any applicable law, statute, ordinance, or regulation;

• Provide false or misleading information;

• Solicit personal information from any individual;

• Delete, add, or otherwise modify other users' User Content;

• Remove or alter any copyright or other proprietary notices associated with any content on the Website;

• Publicly criticize anyone or any User Content;

• Publish or post threats of violence, or promote or encourage others to partake in violence or illegal activities.

If you encounter abusive content, please report it to support@govoygo.com.

5. Trips

If you utilize Trips, you bear full responsibility for the travel information and any other content that you upload, transmit, or share with us or others via Trips (collectively referred to as 'Trips Information'). You affirm and guarantee that you are not transmitting or sharing Trips Information that you lack permission to share. It is your responsibility to create backup copies and replace any Trips Information you provide us at your own expense.

When you submit Trips Information or make a reservation through GOVOYGO, you grant us the authority to create copies as we find necessary to facilitate the storage and integration of the Trips Information. By providing us with Trips Information, you affirm and guarantee that you possess the right to grant us an irrevocable, perpetual, non-exclusive, transferable, fully-paid, worldwide license (with the right to freely sublicense) to utilize, copy, modify, reformat, translate, syndicate, and distribute the Trips Information we receive from you for any purpose, including business, commercial, marketing, advertising, or otherwise, and to create derivative works of (or incorporate into other works) that Trips Information. You may withdraw your Trips Information from Trips at any time; however, the license you have granted will continue to be in effect. You acknowledge that we do not control nor are we responsible for reviewing Trips Information. Nevertheless, we reserve the right to review, edit, or delete any Trips Information or your account at any time.

6. Your Intellectual Property Rights

We honor the intellectual property rights of others and strictly forbid users from uploading, posting, or otherwise transmitting any materials on Our Website (or through Trips) that infringe upon another individual's intellectual property rights. If you suspect that your trademark or copyright rights have been infringed, please visit our Proprietary Rights Complaint Process and adhere to the instructions provided in that section, or send us a written notification to the address specified in Section 14.

7. Warranty Disclaimer

Our Website, along with all content and services offered on Our Website and all itineraries obtained through Trips, is provided on an "as is" and "as available" basis. The content we provide is primarily generated automatically; therefore, errors may occur. While we typically present numerous search results, we do not claim to be exhaustive and do not showcase all available providers and offers. Consequently, we may not always present the lowest available price. GOVOYGO explicitly disclaims, to the maximum extent permitted by law, all warranties of any kind, whether express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a specific purpose, title, non-infringement, as well as security and accuracy, in addition to all warranties that may arise from trade Indiage, course of dealing, or course of performance.

8. Our Liability Is Limited

We (along with our officers, directors, employees, representatives, shareholders, affiliates, and providers), to the fullest extent allowed by law, hereby explicitly exclude any responsibility and liability for (a) any loss or damages to, or viruses that may affect, your computer equipment or other property resulting from your access to Our Website, your downloading of any content from Our Website, or your use of Trips, or (b) any injury; death; loss; claim; act of god; accident; delay; or any direct, special, exemplary, punitive, indirect, incidental, or consequential damages of any kind (including, without limitation, lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, that arise from or are in any way related to: (i) any use of Our Website, Trips, or our content; (ii) any failure or delay (including, without limitation, the use of or inability to use any component of this Website for reservations or booking); or (iii) the performance or nonperformance by us or any Travel Provider, even if we have been informed of the potential for damages to such parties or any other party. Certain states or countries do not permit this limitation of liability, thus the limitations stated above may not apply or may only partially apply to you.

9. You Agree to Protect Us

In accordance with these Terms, you will defend, indemnify, and hold us and each of our officers, directors, employees, and agents harmless from and against any claim, cause of action, liability, expense, loss, or demand, including, without limitation, reasonable legal and accounting fees, arising from or in any way related to your breach of these Terms or the agreements referenced herein, your violation of any applicable law, and your use of or access to Our Website, Trips, or the Intellectual Property.

10. Links

Our Website may include links to external websites that we do not manage or oversee and for which we bear no responsibility ("Other Websites"). These links are provided for your convenience and reference, and we do not endorse the content of Other Websites, nor do we accept any liability for them or for any losses or damages that may result from your use of them. It is advisable to review the distinct terms of use, privacy policies, and other regulations available on Other Websites prior to utilizing them. You agree not to establish a link from any website, including any site under your control, to Our Website.

11. Air Carrier Rules

The evasion of an air carrier's regulations, including practices such as back-to-back ticketing (the purchase of two or more tickets with overlapping travel dates to bypass minimum stay requirements) and hidden-city ticketing (buying tickets that include segments the purchaser does not intend to use to evade an air carrier's pricing structure), is forbidden by numerous air carriers. Engaging in prohibited ticketing practices may lead to actions taken by the air carrier, including ticket cancellation, denied boarding, revocation of frequent flyer miles and other benefits, additional charges to the purchaser's credit card, extra fees collected at the airport, or future billing.

12. Hacker Fare

In the event of a Hacker Fare, Our Website presents search results for a combination of Travel Products (for instance, separate flight and hotel results, or two one-way flights instead of a round trip). If you utilize these search results, you will be making two distinct bookings with varying rules and policies (for example, regarding baggage fees, change fees, and refunds). Any modifications made to one of your bookings will not impact the other booking (for instance, if your initial flight is canceled by either you or the airline, the other airline with which you booked your return flight is not required to provide a refund or alter your itinerary). If you are traveling internationally, you may need

13. General Requirements

We reserve the right to modify the site and these Terms at any time, at our sole discretion and without prior notice to you. It is your responsibility to stay informed about these Terms. Your ongoing use of the site signifies your acceptance of any modifications to these Terms, and any such modifications will override all previous versions of the Terms. Unless stated otherwise herein, all amendments to these Terms will apply to all users, including those who registered prior to the effective date of the changes. Additionally, we may terminate this agreement with you under these Terms at any time by providing written notice (including via email) and/or, if you are a registered user, by deactivating your account and revoking your access to it.

Nothing in these Terms shall be interpreted as establishing either party as the agent or representative of the other, nor shall both parties be considered joint venturers or partners for any purpose. You are prohibited from assigning, delegating, or transferring your rights or obligations under these Terms. We may assign our rights and responsibilities under these Terms without such assignment being regarded as a modification of the Terms and without notifying you, as long as your rights under these Terms remain unaffected.

If we do not take action regarding your breach or any other party's breach on any occasion, it does not mean we are relinquishing our right to address future or similar breaches. Should a court determine that any of these Terms are unenforceable or invalid, that specific Term will be enforced to the maximum extent allowed by applicable law, while the remaining Terms will continue to be valid and enforceable. These Terms, along with any agreements incorporated by reference, constitute the complete agreement between us concerning your use of Our Website, including Trips, and supersede any previous understandings or agreements (whether verbal or written) related to your use of Our Website.

To the extent allowed by law, the laws of the State of Connecticut (INDIA), without consideration of its conflict of laws principles, will govern these Terms, as well as your and our compliance with them. If you initiate any legal proceedings related to your use of Our Website, including Trips, or these Terms, or our services, you agree to bring such actions solely in the state and federal courts situated in New Haven, Connecticut (INDIA); if you are a consumer, the law may permit you to also initiate proceedings in the courts of your domicile. In any such legal action or any action, we may commence, the prevailing party shall be entitled to recover all legal costs incurred in relation to the action, including but not limited to both taxable and non-taxable expenses, as well as reasonable attorney fees. To the extent permitted by law, you agree that any disputes, claims, and causes of action arising from or related to Our Website and/or these Terms will be resolved on an individual basis, without resorting to any form of class action.

14. Your Feedback

We invite you to provide your comments and inquiries here; however, please be aware that we may not be able to address all of them. It is important to note that we do not take responsibility for evaluating unsolicited ideas related to our business (such as product or advertising concepts) and will not be liable for any similarities that may arise between those ideas and materials that could be featured in future GOVOYGO products or services. Additionally, please keep in mind that you are accountable for any material you submit, including its reliability, originality, and copyright status. We kindly ask that you refrain from disclosing trade secrets or other confidential information in your communications. All rights to materials submitted to us will become the sole property of GOVOYGO. Moreover, by providing Feedback, you grant us an irrevocable, perpetual, non-exclusive, transferable, fully-paid, worldwide license (with the right to freely sublicense) to utilize, copy, modify, publicly perform, publicly display, reformat, translate, syndicate, republish, excerpt (in whole or in part), and distribute the Feedback we receive from you for any purpose, including business, commercial, marketing, advertising, or other uses.

15. Artificial Intelligence

Some features and tools within our services and on Our Website incorporate artificial intelligence ('AI'), including generative AI. GOVOYGO may collaborate with third-party entities or utilize third-party large language models in the development and provision of these services. GOVOYGO processes the data you input as well as any data generated for the purpose of delivering our services, enhancing products, ensuring quality and troubleshooting, and other purposes in alignment with these Terms and our Privacy Policy. When collaborating with third-party entities, we do not allow these third parties to train their own models using personal or sensitive data provided to us, except in exceptional circumstances, where the use case will undergo a thorough internal review and approval process. All information and content produced by such AI tools are offered on an 'as-is' and 'as-available' basis. GOVOYGO makes no guarantees regarding the relevance, accuracy, or completeness of such content and is not liable for any damages or losses resulting from your use of or reliance on such content.

Legal notices

Google Play and the Google Play logo are trademarks of Google LLC. Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the India. and other countries and regions. App Store is a service mark of Apple Inc.

Our website is managed by:

GOVOYGO 2108 N St Ste N, Sacramento, California, USA.